For years, many law firms treated litigation support as overhead. Today, strategic e-discovery expertise, including contemporary legal tech tools, is more than a cost to be recovered—it has become an invaluable asset. How do they adjust their business models to reflect this shift?
Representatives from varying-sized law firms sat down to share how they've transformed their litigation support, practice support, or e-discovery departments from cost centers to profit centers. And how they got their firm’s leaders on board.
In this recording you'll hear about:
- The buy-in process for developing a cost recovery business model and who helps champion this process
- Challenges the panelists have encountered along the way
- How your firm’s culture might influence your approach
- Tips to adapt to the changing marketplace of technologies, processes, and prices
Participants:
- Kevin Clark, Litigation Support Manager at Thompson & Knight
- Bret Libigs, Enterprise New Business Team Lead at Relativity
- Richard Pachella, Director of the eDiscovery and Practice Advisory Service at Cozen O'Connor
- Julia Voss, Director of Litigation Support and eDiscovery at Greensfelder, Hemker & Gale, P.C.
